Custom Pads – Any items with Bespoke artwork or custom top cover color will not be eligible for return. Once the customer confirms artwork / top cover color, our production begins and is intended for you specifically.
Sale / Clearance Items – Returns on clearance or sale items are not permitted.
Stock Items – We will accept returns or exchanges for a different size, style, or color for unused items and deemed resaleable. A refund for the item cost or exchange is permitted within 30 days. In exchange, the customer/buyer is responsible for shipping the returned and replaced item. There will not be a restocking charge.
Wear and Tear – Over time, gear wears down and gets beat up. We can repair items in-house. If a photo and description of the problem are presented, we can provide a repair quote.
Warranty – Warranties include material and workmanship defects. If a product does not meet the intended purpose or function, then a replacement product will be provided free of charge. Notice of the defect must be given within 30 days of receiving the product.